Return Policies

Returns / Exchanges

To be eligible for a return/exchanges: 

Refund requests must be made within 30 days of receiving the product. 

-Your item must be purchased from our Facebook / Instagram shop, direct website or from Billionaire Boys Club stores.
*We do not provide returns/exchanges or warranties for bags purchased from 3rd party vendors or anyone outside our authorized retailers. 
-Your item must be unused and in the same condition that you received it.
-The product must be in its original packaging. 
-Once approved, Items must be shipped back within 7 business days of receiving the return/exchange shipping label.

If your order meets the criteria above, click to start your returns process.

For all warranty related questions, please email us at: Contact@privatelabelnyc.com
Please make sure to include your order number in the email.