Refund policy

To be eligible for a return/exchanges: 

Refund requests must be made within 7 days of receiving the product. 

-Your item must be purchased from our website or from Billionaire Boys Club. 
*We do not provide returns/exchanges or warranties for bags purchased from 3rd party vendors or anyone outside our authorized retailers. 
-Your item must be unused and in the same condition that you received it.
-The product must be in its original packaging. 

If your order meets the criteria above, click here to start your return process.

For all warranty related questions, please email us at: Contact@privatelabelnyc.com
Please make sure to include your order number in the email.